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Contact us


EMAIL:
machillabush@gmail.com

PHONE:
828-625-0999

ADDRESS:
676 Main St/ PO Box 99, Chimney Rock, NC 28720
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Chimney Rock & Lake Lure is a beautiful place to come relax and soak in the beauty of the Blue Ridge Mountains. With plenty of hiking trails, fishing, boating, shopping, wineries all within walking distance. There is something for the whole family.

We count it a privilege to be able to serve you. Hope to see you soon!


map and directions

676 Main St. Chimney Rock, NC 28720

our policies

We want to take every effort to be sure your stay with us is an enjoyable one.  We ask that each person be willing to abide by our policies and give care and consideration to others sharing the facility with you.  Treat others as you would like to be treated. If a concern arises, please contact us at the front desk. 

HICKORY FALLS GUEST HOUSE POLICIES

PLEASE READ CAREFULLY:

In order to secure your room we do require a valid credit card # and expiration date be entered at the time of reservation through our website, online booking or called in. Your reservation will not be held without this information. We will contact you the night before check-in and would like to get an estimated time of arrival. If we are unable to contact you by noon on the day of your arrival we will run your card. If your card is declined we will release the room.

All rooms are NON-smoking which includes cigarettes, cigars, vapes and marijuana. Please use smoking areas provided outside the rooms and keep the room doors closed. There will be a $300 cleaning fee for smoking in the rooms.

We accept Cash/Visa/MC/Disc/Amex. No personal Checks.
All reservations must be secured with a credit/debit card.

We will charge a $25.00 deposit for incidentals. If the items in the room and linens are found in good condition, the deposit will be refunded. If items are damaged or missing you will be charged replacement value. If deposit is given on a debit card please be aware it may take 7-10 business days to show back up in your account. If you are paying with cash then a $100 deposit is required.

Cancellation of less than 72 hours to check in, a 1 night charge will be assessed. No refund for early check out.

Check out is at 11:00 a.m. & Check-in is after 3:00 p.m.

During Peak Season starting May 25 - Nov 30 we do require a two night minimum stay on weekends.

Rates are based on double occupancy. There is a $5 additional charge per person over two persons in the room.

Quiet Hour starts at 10:00pm. If you would like to talk outside later than that, please utilize our picnic area near the parking lot. If other guests are disturbed a fee will be charged.

No Pets, therapy or emotional support animals allowed. Certified Service Animals only with a $30.00 cleaning fee.


ARRIVAL TIMES
3:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 3 and under stay free. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.